The ElectriCities Huntersville Business Office hours are as follows: Customer Service phone lines are open from 8:00 a.m. to 4:30 p.m. and Lobby hours are 9:00 a.m. to 4:00 p.m. Monday through Friday.

My Account

By logging into e-Care you will be able to access account balances, payments or other recent account activity. ElectriCities accepts Visa, MasterCard and electronic check payments.

Huntersville Customer Account Login

Cornelius Customer Account Login

ACH Bank Draft Authorization Form

Click the red box for a copy of the Bank Draft Authorization Form . Please complete the form and return to ElectriCities with a voided check. It can be emailed to CSR@electricities.org or mailed to P.O. Box 2819, Huntersville, NC 28070.

  • Contact Us

    • Contact Numbers:

      Phone: 704-948-0550

      Fax: 704-948-0111

      After Hours Emergency: 704-892-7426

    • Towns of Huntersville & Cornelius:

      ElectriCities of NC

      11316 Sam Furr Road

      Huntersville, NC 28078

    • Mailing Address:

      PO Box 2819

      Huntersville, NC 28070-2819

    • Hours of Operation:

      Monday through Friday

      8:00 a.m. - 5:00 p.m.