Skill. Service
Commitment.

Customer Service

Please email us any account, billing or general questions using the form below. If you are reporting an outage, please click on the link Report an Outage located above.

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    • Contact Us

      • Contact Numbers:

        Phone: 704-948-0550

        Fax: 704-948-0111

        After Hours Emergency: 704-892-7426

      • Towns of Huntersville & Cornelius:

        ElectriCities of NC

        11316 Sam Furr Road

        Huntersville, NC 28078

      • Mailing Address - Huntersville:

        ElectriCities of NC – Huntersville

        P.O. Box 2905

        Huntersville, NC 28070-2905

      • Mailing Address - Cornelius:

        ElectriCities of NC – Cornelius

        P.O. Box 2934

        Huntersville, NC 28070-2934

      • Hours of Operation:

        Monday through Friday

        8:00 a.m. - 4:30 p.m.